Yiyang claims progress in digitalizing public services, cutting paperwork and wait times
数字赋能提质 服务暖心增效 2026年我市重点民生实事年中盘点系列报道之七
A mid-year municipal review from Yiyang, Hunan, reports that government service reforms have reduced the number of documents required for procedures such as teacher qualification applications, shortened processing times, and expanded the share of affairs handled through a single integrated window. The article credits a suite of digital initiatives—including the 'Efficiently Handle One Matter' reform and the provincial 'Xiangyiban' app—with making it easier for residents to access public services.
The view from inside
The piece is framed as a feel-good progress report on 'digital empowerment for the people' (数字便民工程). It treats the state's ability to streamline administrative procedures as an unalloyed public good, spotlighting…
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